Track Digital Limited Privacy Policy

At Track Digital Limited (“we,” “us,” “our”), we value your privacy and are committed to protecting the personal information that you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us, and your rights regarding your data.

  1. Who We Are

Track Digital Limited is a digital marketing agency registered in HK, operating globablly. We provide a range of marketing services, including online advertising, social media marketing, content creation, and data analytics.

  1. Information We Collect

We may collect and process the following types of personal information:

  • Identity Data: This includes your first name, last name, username, or similar identifiers.
  • Contact Data: This includes your email address, telephone number, postal address, and other contact details.
  • Marketing and Communications Data: This includes your preferences for receiving marketing communications from us and your communication preferences.
  • Technical Data: This includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  1. How We Use Your Information

We will use your personal data for the following purposes:

  • Marketing Communications: We may use your contact details to send you marketing communications about our products and services that we believe may be of interest to you. This could include information about our latest services, special offers, and industry insights. You can opt out of receiving these communications at any time by following the unsubscribe link in the email or by contacting us directly.
  • Service Provision: To deliver the digital marketing services you have requested from us.
  • Customer Support: To manage our relationship with you, including notifying you of changes to our services or responding to your enquiries.
  • Improving Our Services: To analyse how our customers use our services and to make improvements.
  1. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your data with trusted third parties to help us deliver our services, such as:

  • Service Providers: We may share your data with third-party service providers who assist us with delivering our marketing services, including email distribution, analytics, and advertising networks.
  • Compliance with Legal Obligations: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.
  1. Data Security

We are committed to ensuring that your information is secure. We have put in place appropriate technical and organisational measures to safeguard your personal data from unauthorised access, alteration, disclosure, or destruction.

  1. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Right to Access: You may have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You may have the right to request that we correct any inaccuracies in the data we hold about you.
  • Right to Erasure: You may have the right to request that we delete your personal data, under certain conditions.
  • Right to Restrict Processing: You may have the right to request that we restrict the processing of your data, under certain conditions.
  • Right to Object: You may have the right to object to the processing of your personal data, under certain conditions.
  • Right to Data Portability: You may have the right to request that we transfer your data to another organisation or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact details provided below.

  1. Cookies

Our website uses cookies to improve your experience. Cookies are small text files that are placed on your device to collect standard internet log information and visitor behaviour information. For more information on how we use cookies, please see our Cookie Policy.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

  1. Contact Us

If you have any questions about this Privacy Policy or the information we hold about you, please contact us at:

Track Digital Limited

Email – info@trackdigital.online

 

By providing us with your personal data, you consent to the collection and use of your data as outlined in this Privacy Policy.